Notifications in the Scheduled Report

You can generate a schedule report with the notifications of your fleet in your Synx account. Please view the instructions below:

1. Log in to your account. 
2. Click Services > Analytics > Schedule Reports.

  3.   Then click “+ New Schedule Report ".

  4.   Then add a subject and a description to this report.

  5.   Then choose either filter it by the vehicle groups / vehicles or filter by the driver groups / drivers.

  6.   Then, select the “Notifications”  type in the "Report Types" box.

  7.   Click on the “Next” button.

  8.   Then, choose the schedule period, schedule time, file format, report language, time zone and distance unit in the Configuration tab.

Note: There is a “Notifications categories” drop-down menu for this "Notifications" report, where you can select the Category to bring notifications from Camera and/or Tracker.

                                                                                                                                                              There is an "Event Types" drop-down menu, where you can select the event types you want to filter this scheduled report by.                                                                                   Here is the definition for each event type:                                                                                     

Event Type	Unit type	Definition
Media status failed	Camera	When the SD card in the camera has failed. There are many possibilities here. e.g.: Turning off a camera before an image is completely written to the memory card. Removing the memory card from a camera while an image is being written to the card Removing the card from a memory card reader while files are still being transferred to a computer etc
No device update	Tracker	When the tracker unit stops sending updates over 7 days
No GPS Signal	Tracker	When the tracker is update with GPS Signal is with less than 5 Satellites for more than 14 days
Recording failed	Camera (VisionTrack)	When there is a video request that could not be retrieved
Video lost	Camera	When the camera connection is not stable. It always happens when the ip settings are wrong on IP Camera, or the camera has hardware connection issue.
Driver not detected	Camera	We check one image per day to see if we can detect a person's face in the image. If there is no face detected we trigger the notification.
Camera down	Camera	When the camera stops sending updates for over 12h and the vehicle has been driven over 10km

 There is a "Status" drop-down menu, where you can select the filter for open and/or closed notifications.

9.   Click on the “Next” button.

  10.   Then, choose the person who will receive this schedule report and who can manage it.

  11.   Then, click on the “Confirm” option

  12.   For editing / viewing of all reports already generated / deleting the Scheduled Report created, please click on the respective button. 

1. Button to Edit  
2. Button to see the schedule reports history
3. Button to Delete the related schedule report