- Knowledge Base
- Fleet Manager App
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Logging-in to your Transpoco account
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How to organise your account to achieve the best results
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How to use each feature - step by step guides
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How to Order More Trackers
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Live Map
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Cameras
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Webinar Videos
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Walkaround Checklists
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Reports
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Fuel
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Dashboard
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Maintain Module
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Driving Style
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Locations
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Cost Management (TCO) Report
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The Notification Features
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Hardware and Installation
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Removal & Repair of Hardware
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Cameras & GDPR Guidelines
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Scheduled Reports
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Safety Program
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Fleet Manager App
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Users & Permissions
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Alerts
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Policies & Documents
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Privacy Policy and Terms & Conditions
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API
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Transpoco User Manuals
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Settings
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Whats New?
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Account Mangement Services
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Driver ID process
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Notification page FR
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IP address access restrictions security setting fr
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Security
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Transpoco Locate
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Subscriptions & Invoices
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Tutorial videos
How can I contact Transpoco support through the App?
How to send and receive messages with the Transpoco technical support team through the SynX Fleet Manager App
The app allows you to send a message to our technical support team, and for system messages to be sent to you.
Tap on the three horizontal lines at the top left of the screen to access the drop-down menu.
Select Support.
Select a message thread to reply to and type your message. You can add a gif and a photo from your smartphone if required.
To add a photo for the first time, tap on Allow when the app asks for permission to access.
Tap the blue arrow to send your message.
Tap the arrow at the top left of the screen to exit the message.
Tap the X at the top right of the screen to exit the support feature.