Cameras

FAQ

• I requested video footage but I cannot view the video
• Will video footage be erased when the dash cam's SD memory card is full?
• What is the maximum length of a video request?
• Can a customer download video from the dash cam's SD card onto a PC?
• What is Transpoco Vision?
• What are the billing options for our cameras?
• What benefits does a camera deliver for the customer?
• Can we extend the length of footage captured when you hit the emergency button?
• Can a customer delete video/snapshots from the platform if they are not needed?
• Driver FAQ - AI cameras
• Do we sell rear facing cameras or multi-camera systems?
• Can a customer transfer their camera to another provider if they cancel or contract expires?
• Is the video stored on a SIM card or in the cloud?
• How many hours of footage can the camera record?
• Where to install a camera in your vehicle?
• Do we offer a self install camera option?
• What is the process for cancelling a camera?
• Can the settings of a camera be customised?
• Do we offer free trials for cameras?
• How will a dash camera solve the customers’ problems or improve their situation?
• What will happen after the 24 month hosting contract expires?
• What network are the dash camera SIMs on?
• Can I have an online demo of the camera?
• Can this dash camera support a second camera (driver facing or rear?)
• On average, how much mobile data is required to run the product?
• Cameras FAQ

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