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Fleet telematics system integration: what is an API?

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Date: October 27, 2016 Author: Eleonora Malacarne

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Fleet telematics system integrations and APIs have become tech terms that fleet managers and anyone else in charge of a fleet these days are increasingly aware of as part of the constant struggle to save time in order to satisfy their endless responsibilities.

API and integrations present themselves as the solution to the problems of fleet managers who seek technological help in order to manage their fleet, but do you actually know what APIs can do for your business?

 

What is an API?

API is the acronym for Application Program Interface. APIs work as a medium through which different software is able to communicate with each other. In particular, Software as a Service (SaaS) companies started to develop APIs to allow their technology to adapt even more to the needs of their customers, creating integrations with their software or websites.

Companies operating vehicles usually manage a variety of systems such as CRMs (customer relationship managers), transport software or billing systems in order to execute the different aspects of their activity. Given the particular needs of fleet managers who might need to connect vehicle information or fuel transactions into other systems, it is possible nowadays to connect the vehicle metrics via API to internal systems in order to better manage billing, deliveries, staff organisation and assignments, customer relationship or fleet monitoring.

 

What is the power of APIs?

Any software solution can potentially be enhanced with fleet information obtained by the API. Successful integration of your fleet management solution with your internal software can help you cut costs, empower your employees and automate manual tasks; eliminating mistakes and the duplication of work.

If you need fleet management data to be integrated into your internal system or your software of preference, or simply want to know more, contact us.

 

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